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Return & Refund Policy

We take great care in checking and packing every product individually before dispatch to ensure it reaches you in perfect condition.

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We currently accept returns and refunds only for products that arrive damaged during delivery.

Return Eligibility

  • Damaged items must be reported within 7 days of delivery.

  • Please email us at olirave.support@gmail.com as soon as you notice the damage after opening the package.

  • Kindly include:

    • Your order number

    • Photos/videos of the damaged product

    • Photos of the packaging (if applicable)

Return & Inspection Process

  • Once your request is approved, return instructions will be shared with you.

  • Refunds will be processed only after the returned product reaches us and passes inspection.

  • The inspection is carried out to verify that the damage was not caused after delivery or through misuse.

Refund Timeline

  • If the return is approved after inspection, the refund will be credited to your original payment method within 7 business days.

Non-Returnable Situations

  • We do not currently support:

  • Returns due to change of mind

  • Exchanges

  • Returns for personal preference or usage-related reasons

  • If you have any questions regarding your order, feel free to reach out to us at olirave.support@gmail.com.

Payment Information

  • To ensure a smooth and secure shopping experience, we currently accept prepaid orders only. All major payment methods including UPI, debit cards, credit cards, and net banking are available at checkout.

  • NOTE: Please note that product colors may vary slightly due to lighting and screen display settings.

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